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Student Health Center

Questions?

Student Health Center
202-885-3380
Fax: 202-885-1222
shc@american.edu
McCabe, Room 1st Floor

Fall & Spring Hours: Mon & Thurs – 8:30am – 8:00pm

Tues, Wed & Fri – 8:30am – 6:00pm*

Summer and Spring Break Hours:
Mon - Fri - 8:00am-4:30pm

*(Closed Wed 9-9:45 a.m. for staff meeting)

Cook, Edythe-Anne
Associate Director for Administrative Services

Student Health Center
4400 Massachusetts Avenue NW
Washington, DC 20016-8036

After Hours Care

After Hours Care

Illnesses don’t just happen between the hours of 9 am and 6 pm. Getting sick in the middle of the night can be a scary and frustrating experience for students and adults alike. While the health center may be closed after hours, we still want to make sure that students can have urgent health questions and concerns addressed as soon as possible.

For urgent health questions or concerns after hours, call the Collegiate Assistance Program at 1-855-678-8679 PIN: 1009.  The Collegiate Assistance Program is staffed by Registered Nurses and Licensed Clinicians who can help students determine if they need to seek medical care, need legal or financial advice or may need to talk to someone about everyday issues that can be overwhelming.

The medical advice nurse will assess your symptoms to help you decide if you need to go to the emergency room or if you can wait to be seen by a professional in the student health center the next business day. In most cases, they will be able to give you advice regarding treatments to help you feel more comfortable until you can be seen in person.

Occasionally, the advice nurse might recommend that you go to the emergency room for a more emergent evaluation. If you live on campus and the nurse advice line recommends that you go to the Emergency Room, contact Public Safety at 202-885-3636 to get a taxi voucher good for Sibley Hospital (approx. 1 mile from campus). Once you are done with your evaluation at treatment at Sibley, the hospital will provide you with a voucher back to campus. Also, if at any time you feel that you need to be transported to the hospital by an ambulance, call Public Safety at 202-885-3636.

If you live off campus and are experiencing a true medical emergency, call 911 to get an ambulance to transport you.