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About University Conference and Guest Services

Our Mission Statement

University Conference & Guest Services works to provide excellent, reliable service and resources to the campus community and its guests.

Encompassing premier summer conference operations, residential services, and technology and communication, we strive to promote an inclusive and welcoming environment that showcases American University.

Our Values

  • Excellent, Reliable Customer Service
  • One Stop Resource
  • Create Positive Lasting Impressions
  • Exceed Expectations
  • Strong Client Relationships & Communication
  • Safe & Welcoming Environments
  • Always Advancing AU’s Image
  • Strong Campus Partnerships
  • Positive, Motivated & Dedicated Staff Members