Granting Your Parents Access To Your Portal Information
New Student Summer 2016 Information Series: Message Four
You should never share your AU account information with anyone else, not even your parents. However, you may want a convenient way to share your academic and financial information with them... or at least give them an easy way to add more EagleBucks to your account!
If you wish, you can grant your parents, guardians, or others the ability to access your academic and administrative information through a special "account" on the portal. You may create a separate user name for each individual and specify the level of access you authorize for him or her. To protect your privacy, the Family Educational Rights and Privacy Act requires us to obtain your permission before sharing your educational records.
Share the assigned user name and password with the individual you created the account for.
That's it! When the person you authorized logs in to the portal with the user name and password you created, they can access Eagle Service with only the access that you enabled for them. You can modify the access level at any time through Eagle Service.
You can also contact the Help Desk to have the password reset or to have the account deleted. These accounts are yours to manage, and the Help Desk will only reset the passwords for you or the account holder.
This is the fourth in a series of information messages that will introduce you to important technology services at American University. Click on the SUMMER 2016 INFORMATION SERIES link. Enjoy your summer.