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Information Technology @ AU for New Students

Students Collaborating

Create Your AU Accounts to Get Connected

Go to to create your AU computer accounts. The process is quick and easy.
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AU Staff Member Using Blackberry Outdoors

Stay Plugged In through E-mail

Learn to access your AU e-mail, personalize your address, or forward your mail.
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Staff Member Using Cell Phone in Amphitheatre

What to Buy or Bring to Campus

Get recommendations on purchasing computers, mobile phones, software, and other equipment to take full advantage of AU's technology services.
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New Student Orientation

Create a Parent Portal Account

You can grant your parents access to your academic and financial information through a "parent account" on the portal. You will be able to specify what they can access.
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OIT Help Desk Analyst, Saleh Mitchell

Need Help - We're Here for You

Don't worry! Help will be available for you as soon as you arrive to campus this fall.

Also, please contact the IT Help Desk at any time if you need assistance.
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We are extremely pleased that you have joined the AU community, and we are looking forward to supporting you in any way we can to enhance your educational experience through the creative use of technology. This site includes information about some of the essential services provided by the Office of Information Technology (OIT) and how you can take advantage of them. The site will help you to:

  • learn to access and personalize your AU e-mail address
  • become more familiar with AU's secure personal Web portal, which you will use to access your academic and administrative information
  • create an account for your parents to access your academic and/or financial information
  • find out what technology devices you will need to buy or bring to campus with you in the fall
  • get answers to your technology questions and receive help connecting to AU's wired and wireless networks

Get Help at the Tech Fair

Bring your laptop to the 2016 Technology Fair located in the University Library, from August 20th - September 2nd, to have your computer configured to use AU's network or just get help.

View Fair Info

Chat with the
Help Desk

OIT Help Desk Analyst

Do you have a technology question? One of our professional staff would be happy to help. Please note: the chat service is available from 10 a.m. to 4 p.m. daily; however, you can contact us anytime by phone or e-mail.

Get Help Now

Sign Up for AU Campus Connect

Subscribe to receive AU emergency text alerts on your phone.  Stay informed about campus emergencies, school closings, and class cancellations.

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