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Technical Requirements

The online learning courses use Canvas. The technical specifications needed to participate in an online learning course are listed below. Student identity verification requires you to use your student ID and password in order to access the courses. Your online learning experience may be enhanced with more up-to-date hardware and software. Some courses may have additional hardware and/or software requirements.

General Requirements

  • Admin access to the computer, with the ability to install required and up-to-date software and hardware
  • E-mail account (provided by AU or other)
  • Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
  • Anti-virus software
  • Verify with program for additional software requirements

Internet Connections

  • Broadband is recommended. (DSL, Cable Modem, FIOS, etc.)

Email

  • Using your AU-sponsored Gmail account is recommended.

Need Help With Canvas?

Please contact the E-Learning Support Group:

(202) 885-3904

elearningsupport@american.edu

Bender Library, Room 321

Hours:
Monday to Friday
9:00am - 4:30pm

Canvas How-To Guides

You can get help by using the Help menu located at the bottom of Global Navigation after you log in to Canvas. Please also visit the global Canvas Community website for how-to guides and tutorials.