Jon Griffin Senior ServiceNow Developer OIT | Solutions Engineering

Degrees: BS, American University
Bio: Jon is a ServiceNow Developer for the Office of Information Technology at American University. He has over ten years of experience in Information Technology.

Scholarly, Creative & Professional Activities

Professional Certifications

ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist - Discovery
CHAMP, Certified Hardware Asset Management Professional, IAITAM
CITAM, Certified IT Asset Manager, IAITAM
ITIL v3, IT Infrastructure Library (Foundations)
Dell TechDirect (Desktop, Notebook & PowerConnect)
ACSP 10.5, Apple Certified Support Professional
MCTS, Microsoft Certified Technology Specialist (Windows Configuration)

Honors, Awards, and Fellowships

American University Staff Award for Leadership by Example 2014