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Rabah Kermoud

Technical Support Engineer IT Customer Service

Since 1999, Rabah has been a Network Analyst at American University, providing on-site technical support for faculty, staff, and students. Previously, he worked at Dupont Computers Inc. as a Technician and managing claims on PCs, and Apple computers.


Engineering degree in Geological Engineering, University of Algiers

Languages Spoken
French, Arabic, Spanish, and Tamazight (the native language of North Africa)
OIT - Customer Service
Wisconsin (4200) - LL-18
Contact Info
(202) 885-2270

Send email to Rabah Kermoud

Scholarly, Creative & Professional Activities

Professional Certifications

  • CompTIA A+ Certification, 1996
  • Microsoft Certified System Engineer (MCSE), 1999
  • Microsoft Vista Support Professional (MCTS), 2007
  • Apple Certified Support Professional, 2008
  • Dell Certified Technician, 2009