You must choose your payment plan option based on the enrollment period.
Enrollment Period One: Applications Received by July 15th
5-months: Payments due August 1 through December 1
4-months: Payments due August 1 through November 1
3-months: Payments due August 1 through October 1
2-months: Payments due August 1 through September 1
Enrollment Period Two: Applications Received Between July 25th- August 15th
4-months: Payments due September 1 through December 1
3-months: Payments due September 1 through November 1
2-months: Payments due September 1 through October 1
Enrollment Period Three: Applications Received Between August 16th- September 16th
3-months: Payments due October 1 through December 1
2-months: Payments due October 1 through November 1
Applications will be processed according to the enrollment period in which they are received. We reserve the right to assign a plan if an application is received outside the enrollment period for the plan indicated. No applications will be accepted after September 15th for Fall. A new application will be required for Spring should you wish to participate.
Enrollment Period-1 : Applications Received by December 15th
5-months: Payments due January 1 through May 1
4-months: Payments due January 1 through April 1
3-months: Payments due January 1 through March 1
2-months: Payments due January 1 through February 1
Enrollment Period -2: Applications Received between December 16th - January 15th
4-months: Payments due February 1 through May 1
3-months: Payments due February 1 through April 1
2-months: Payments due February 1 through March 1
Enrollment Period-3: Applications Received between January 16th - February 15th
3-months: Payments due March 1 through May 1
2-months: Payments due March 1 through April 1
E-mail notifications with detailed Payment Plan information will be sent to students shortly after enrollment period application deadline. Payment Plan information will become available for review and payments online at the same time. Applications will be processed according to the enrollment period in which they are received. We reserve the right to assign a plan if an application is received outside the enrollment period for the plan indicated. No applications will be accepted after February 15th for Spring. A new application will be required for Fall should you wish to participate.
Where can I find a list of itemized charges and my current balance due?
Your current balance due is available 24 hours a day on your Student Finance statement, or the Account Activity tab of your student Eagle Service portal.
An itemized list of charges can be found by clicking on "Expand All" on the Account Activity tab. Please review all of your charges and credits. For questions regarding discrepancies between anticipated charges and charges listed, please see the contact list provided below.
This balance reflects any Federal loans and/or AU grants and scholarships which were part of your award package and have been accepted.
Outside scholarships and private loans will be deducted from your balance due. Please indicate on application if you have outside scholarships or private loans.
Please note Federal Work Study is paid directly to the student and will not be reflected in this balance. Federal Work Study should not be included in APP calculations.
The Financial Aid listed on my portal is not what I was expecting. What should I do?
If you are expecting financial aid that is not reflected on your student account, logon to your student portal (myAU.american.edu), select the financial aid links and open the MyDocs Page for further information regarding your financial aid.
Outside loans and scholarships entered into the application will show up temporarily as "Sponsorships" under "Account Activity" section in Student Finance until a payment is received. Expected outside loans and scholarships will be included in payment plan calculations.
Where can I see the details of my payment plan online?
You can review your account and access a PDF bill on your student portal (myAU.american.edu). Under your Personalized Links, select Eagle Service and then select Student Finance. On the Account Activity tab select View Payment Plans. This will open the Plan Information and Plan Schedule.
You may change your budget amount by submitting a written request to firstname.lastname@example.org from the student's AU assigned e-mail address. Please title e-mail: "APP Adjustment Request.", and include the student name and AU ID.
You can terminate your enrollment in the payment plan at any time by e-mailing email@example.com. Please note, if your account is not paid in full when your plan is terminated, the balance will be subject to 0.5% finance charges and financial restriction per university guidelines.