If you receive errors uploading your photo, contact the IT Help Desk for 24/7 support at 202-885-2550.
Incoming students should prepare to submit a photo to avoid long lines and wait times during University opening in August. The deadline for online photo submissions in July 31.
New residential students can take a photo during Eagle Summit if unable to upload a photo. Your One Card will be available at your residence hall front desk when you move in during Welcome Week.
Graduate, Law School, and online students are encouraged to upload a One Card photo. One Cards may be distributed by your Academic Advisors during orientation sessions or picked up at the One Card office.
Please note that the One Card Office will be in peak operation during preparation for the academic year (May-August) and at the start of the academic year (August-September).
You should anticipate at minimum 4-5 business days for processing of a new One Card photo submission, and more during peak operation periods.