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Office of Information Technology

E-mail Services

All AU faculty and staff are provided with an e-mail account with an address in the format of Be sure to monitor what is sent to you at this address, as many important university announcements will be sent here.

We strongly urge you to take full advantage of the rich features of Lotus Notes, as it is the platform for many administrative applications at the university and provides the maximum benefits.

You can access your e-mail in a variety of ways, including:

For assistance using your AU e-mail, please contact the IT Help Desk at 202-885-2550,, or AskAmericanUHelp.


IMAP Settings for Faculty and Staff

Incoming Server:

Encryption: SSL

Port Number: 993

Outgoing (SMTP) Server:

Use Authentication: Yes (same as incoming server)

Encryption: TLS

Port Number: 587

Links to Configuration Instructions for Popular IMAP Clients