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Online Learning | Technical Requirements

The Online Learning courses use technology created by Blackboard, Inc., the leading provider of Internet infrastructure software for online education. The minimum technical specifications needed to participate in an Online Learning course are listed below. Student identity verification requires you to use your student ID and password in order to access the courses. Your Online Learning experience may be enhanced with more up-to-date hardware and software. Some courses may have additional hardware and/or software requirements. Please refer to the course descriptions for this information.

Minimum Hardware and Software Requirements

PLATFORMS

 

Windows Vista, or Windows 7 or 8

Mac OSX 10.6, 10.7, 10.8, or 10.9

HARDWARE

 

Processor: 1 gigahertz (GHz) or faster.


RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)


Free hard disk space: 16 GB.


Sound card and speakers

 

SOFTWARE

 

Adobe Acrobat Reader

Adobe Flash Player

Blackboard

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Virus Protection

 

BROWSERS

 

Mozilla Firefox is recommended

or 

Chrome, Safari 4+
Internet Explorer 8 or 9 (in Compatibility mode)

 

INTERNET CONNECTIONS

 

Broadband is recommended. (DSL, Cable Modem, FIOS, etc.)

 

E-MAIL

 

Using your AU-sponsored Gmail account is recommended.

(If you prefer to use another account, you will need to configure your AU account to forward your mail.)

 

 

Need Help With Blackboard?

Please contact Blackboard Support Group:

(202) 885-3904 

blackboard@american.edu 

Bender Library, Room 321 

Hours:
Monday to Friday
9:00am - 5:30pm