You are here: American University Finance Student Accounts Student Payment and Disclosure Statement
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Six Methods of Payment:
The following are methods of payment that our office accepts for the payment of student bills. For payment of bills to other departments within the university (Housing and Dining, Student Health Center, etc.), please contact them directly for their payment policies.
Six Methods:
1. Online Payments
Payments can be made online by E-checks (using a checking or savings account. U.S. Bank only) and by credit or debit cards (using Visa, MasterCard, American Express or Discover). Credit and Debit Card Convenience Fee Disclosure Statement A non-refundable convenience fee 2.80% of the charge amount will be charged to your credit or debit card account when making credit or debit card payments applied to your student account bill. Convenience Fees are not charged for enrollment deposits (tuition deposits and housing deposits). Online Payments are made through your student portal (myAU.american.edu).
The Eagle Service link can be found on the myAU Portal.
Pleases note that if you are attempting to make a payment from a savings account, to make sure to check with your bank to set-up e-check payments from that account.
2. Payments by Mail
Payments by check may be sent to the address below. Please write your student AU ID number and name on your check.
American University
Student Accounts
4400 Massachusetts Avenue NW
Washington, DC 20016-8073
3. Payment in Person
Payments by check or money order may also be made in person at AU Central, Asbury 201, Monday through Friday, 10:00AM to 5:00PM.
4. Monthly American Payment Plan (APP)
American University offers the American Payment Plan (APP) to students as an alternative to paying your fall or spring bill in full at the start of each term. Please see American Payment Plan for more information.
5. Ameriplan
American University offers a contractual cost saving tuition plan that allows undergraduate students to prepay four years of tuition and lock in the tuition rate.
See more information, at the Ameriplan overview page.
6. Wire Transfer Payments
American University accepts wire transfers for student payments. For additional information regarding wire payments, please contact us directly.*
*Be advised that wire transfer information can only be released to students.
Student Payment & Disclosure Statement:
Statement
Payment of all tuition and fees becomes an obligation when you register at American University (known as"AU" and "The University"). The Federal Truth-in-Lending Act requires complete disclosure of the terms and conditions controlling payment and the student's obligations to comply with those federal statutes and regulations. AU requests you carefully review and become fully knowledgeable of all disclosures.
This payment disclosure statement will cover your financial obligations to AU for as long as you continue to incur financial obligations to the University and/or have an outstanding balance on financial obligations to AU. AU reserves the right to modify the terms and conditions of this disclosure statement, prior to registration for any semester, by sending a written notice to you at your last known billing address. You are responsible for maintaining and supplying AU with your current billing address and phone number via your student portal.
A student with a balance on his/her account on the billing date of any month will receive a monthly statement with the amount owing designated as the new balance. Payments are due on or before the due date listed on the bill. Payments, credits or changes received or made after the bill date will be reflect on the student's online PDF statement immediately and can be accessed from your student portal.
There will be a finance charge of 0.5% per month on outstanding balances, assessed the 15th of each month. AU figures the finance charge on the student's account by adding 0.5% per month to the adjusted balance of the student's account. The adjusted balance is equal to the previous balance shown on the monthly statement less any payments and credits received by the 15th of the month. You may pay the new balance in full at any time. If the new balance is paid before the 15th of the following month, you will not incur a finance charge. If full payment is not made by the due date, a finance charge will be imposed on the balance of the account.
In case of ERRORS or INQUIRIES about your bill, you will need to send a written statement to AU Central, the address is located at the bottom of this page. Include your full name, account number, and description of why you believe the PDF billing statement is in error. You will remain obligated to pay the parts of your bill not in dispute, but you will not have to pay any amount in dispute until such time as the University either corrects the error or explains why AU believes that the bill was correct. During the same time, AU may not take any action to collect disputed amounts or report disputed amounts as delinquent.
You may also call the AU Central for an explanation, but if you are not satisfied, your written notice must reach AU Central within 60 days after the monthly statement was sent in order to preserve your rights under the Federal Truth in Lending Act.
Full payment of any previous obligations is due prior to registration. Any student's account that has a delinquent balance will not be allowed to participate in course registration for a future semester until the account is paid in full. The online PDF billing statement is available at the beginning of each semester will itemize your payment obligations to AU including, but not limited to, the following: tuition, room, board, course fees, activity fees, etc. The statement will also itemize any credits known at the time due you for the semester, such as financial aid awards in the form of grants or loan aid, deposits, etc. Any changes in your financial obligations to the University, caused by a change in schedule or aid for the semester will reflect immediately on the PDF billing statement.
The University has the right to take action to collect the balance, including, but not limited to, the following: prohibit you from scheduling classes for the following semester; withhold course credits, and diploma until the balance is paid; turning over your account to a collection agency; and taking legal action to collect the balance due. You also authorize the University to release financial information about your account to those concerned with collecting the balance owed. If the University incurs any expenses in collecting your account, you shall pay all the University's cost of collection up to 19% of the total outstanding balance. This includes, but is not limited to a collection agency fee and/or reasonable attorney's fees.
Helpful Notes:
How to Pay My Bill
Online payment (eCheck and Credit/Debit Card) is American University's preferred payment method.
1. Online Payments
Payments can be made online by E-checks (using a U.S. checking or savings account) and by credit cards (using Visa, MasterCard, American Express or Discover). Credit/Debit Card Convenience Fee Disclosure Statement. A non-refundable service fee (2.80 % of the charge amount) will be charged to your credit or debit card account when making credit or debit card payments applied to your student account bill. Service Fees are not charged for enrollment deposits (tuition deposits and housing deposits). Online Payments are made through your student portal (myAU.american.edu). Please see the information link below and click on Payment-Information. http://www.american.edu/finance/studentaccounts
2. Payments by Mail
Payments by check may be sent to the address below. Please write your student AU IDN and name on your check.
American University
Student Accounts
4400 Massachusetts Avenue NW
Washington, DC 20016-8073
3. Payment in Person
Payments by check or money order may also be made in person at AU Central, Asbury 201, Monday through Friday, 10:00 am to 5:00 pm.
4. Payment Plan
American University offers the American Payment Plan (APP) to all students as an alternative to paying your bill in full at the start of each term. Please see the information link below and click on American Payment Plans. http://www.american.edu/finance/studentaccounts
How to Waive Health Insurance Fee
Health insurance is required for all full-time degree, resident, and international students with F1 and J1 visas. Your automatic enrollment and charge will show on the bill. You can submit a Health Insurance Waiver if you have your own insurance coverage. All waivers must be submitted online by the due date (August-1 in the Fall and Febraury-15 in the Spring). Waivers can only be submitted through your student portal located at https://myAU.american.edu under the section “Life@AU”. Once a waiver is filed, the Student Health Insurance charge will be removed from your student account within two business days. Any questions about the Student Health Insurance Plan should be directed to the Student Health Center at (202)885-3380.
Other Billing Inquiries Should be Sent to:
AU Central
4400 Massachusetts Ave. NW
Washington, DC 20016-8073
Telephone: 202-885-8000
Email: aucentral@american.edu