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Technology Services

AU Student Enjoying Outdoor Wireless

AU Unplugged

Recent enhancements to our Wireless Campus simplify the connection process and offer improved service.
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CIO Dave Swartz Signing SLA

Partnering for You

Many individuals and offices, across AU's distributed campus, contribute to the success of a system or service. Learn how Service Level Agreements are being used to sustain and increase quality service levels.
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OIT NOC Analyst

Unsung Heroes

Learn about a special group of employees within the Office of Information Technology that are on duty, 24 hours a day for all 365 days per year.
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AU Macintosh Users

Macintosh Support

Macintosh usage continues to trend upward representing approximately 30% of the AU campus population. Learn how support for this growing community has improved.
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Prof. Patrick Jackson Using Classroom Multimedia Technologies

Classroom Multimedia Services

Incorporate multimedia into your classes and projects.
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Center for Teaching, Research & Learning

CTE's Faculty Corner CTE's Faculty Corner

The Center for Teaching, Research & Learning facilitates the appropriate use of technology as an integral component of effective teaching, scholarship, creative activities, and professional practice. The CTRL specializes in the following areas:  

  • online learning support
  • Blackboard administration
  • audio-visual services
  • videoconferencing
  • creating podcasts
  • managing specialized computing facilities

Learn about CTRL's Services

Office of Information Technology

OIT Help Desk Analyst OIT Help Desk Analyst

The Office of Information Technology provides central support for the university’s computing and telecommunications needs.  Important services offered by OIT include:  

  • operation of the university's enterprise information systems
  • information security
  • voice and data communications
  • wired and wireless networks
  • Internet and Internet2 access
  • cable television
  • Help Desk
  • technology training
  • on-site support and hardware maintenance
  • 24-hour Network Operations Center

Learn About OIT's Services

University Library

University Library University Library

The University Library offers a variety of information technology services to the entire community. This includes:

  • support of MyALADIN and other electronic resources
  • instruction on information literacy
  • management of Library facilities using the latest technologies
  • operation of the Anderson Computing Complex

Learn About Library Services

News RSS

Librarian Profile: Olivia Ivey

Librarian Profile—Olivia Ivey

This article in our series of librarian profiles focuses on Public Affairs Librarian Olivia Ivey. With her background in social work and her interest in information literacy, Olivia brings a special perspective to the Library and classroom.

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Events Calendar RSS

Coming Soon

  1. Office 365 and Outlook 2016 Training

  2. Apps Mgt Staff Meeting

  3. CMS Operations Meeting

  4. Introduction to Office365/Outlook 2016

  5. Introduction to Office365/Outlook 2016

Full Calendar