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Lushantha Silva Technical Support Manager IT Customer Service

Contact
OIT - Customer Service
Spring Valley Building - 2nd Floor
Bio
Lushan works in the Office of Information Technology. He is responsible for the management of the technical support team which provides on-site desktop hardware and software support for the campus community. Additionally, he is the go-to person for IT support for the Office of the President, and office of the Provost. He works with a diverse team of technical support engineers who provide level 3 customer support for AU's faculty and staff.

Scholarly, Creative & Professional Activities

Professional Certifications

       
  • CompTIA A+ Certification
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  • CompTIA Network+ Certification
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  • Microsoft Certified Professional
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  • Microsoft Certified Vista Support Professional
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  • Apple Certified Support Professional
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  • Dell Certified Technician