Office of Technology
Contact Information
| Faculty/Staff Help Desk | x4021 | Pence 2nd Floor |
| Student Help Desk/Computer Lab | x4361 | Pence 2nd Floor |
| A/V Media Control Center | x4479 | 393 |
|
Kathleen Barrett P-T Web Developer |
x4160 | 205 |
|
Brian Blackwell P-T Web Developer |
x4341 | 205 |
|
John Bolt Library & Student Help Desk Analyst |
x4338 | 206 |
|
Mark Burrowes Clinical & Student Help Desk Analyst |
x4025 | 206 |
|
Russell Confroy A/V Systems Manager |
x4024 | 393 |
|
Corinne D'Agostino Help Desk Specialist |
x4026 | 206 |
|
Erik Garcia P-T Graphic Designer |
x4125 | 205 |
|
Aryan Kushan Training Coordinator |
x4159 | 205F |
|
Korin Munsterman Director |
x4020 | 205A |
|
Szabolcs Nagy Web Developer |
x4487 | 205E |
|
Bryan Rapp Assistant Director/Sr. Web Developer |
x4185 | 205B |
|
Jason Rauch Network Services Manager |
x4206 | 205G |
|
Andrew Rizzardi Sr. A/V System Technician |
x4479 | 393 |
|
Tara Sabbagh Datatel Systems Analyst |
x4342 | 205C |
|
Arjay Wright Help Desk Specialist |
x4335 | 206 |
News
Having wireless network problems? We want to know. Tell us about them.
For the latest printing/network news updates, visit our status page.
Services
The Office of Technology provides all technological support to the students, faculty and staff of WCL including, but not limited to:
| Application Development | Listservs |
| Audio/Visual - Classroom Technology Support | Network Services |
| Blackboard Training & Support | Podcasting & Webcasting |
| Database Development | Software Purchasing & Licensing |
| Datatel Training & Support | Technology Training |
| Email Services | Video & Audio Editing |
| Exam Software Support & Proctoring | Videoconferencing |
| Hardware Purchasing & Maintenance | Web Development |
| Help Desk Support | And more ... |
Support
For support with the services below, please see:
-
Clinic Help Desk
www.wcl.american.edu/helpdesk/clinic
or email helpdesk@wcl.american.edu -
Faculty & Staff Help Desk
www.wcl.american.edu/helpdesk/
or email helpdesk@wcl.american.edu -
Student Help Desk
www.wcl.american.edu/helpdesk/
or email helpdesk@wcl.american.edu -
Datatel Help Desk
http://www.wcl.american.edu/technology/datatel/helpdesk.cfm
or email datatel@wcl.american.edu -
Audio Visual Support
Email mcc@wcl.american.edu -
MyWCL Help Desk
Email mywcl@wcl.american.edu -
Datatel Training
Contact Tara Sabbagh at datatel@wcl.american.edu -
Software Training
Contact Aryan Kushan at akushan@wcl.american.edu -
Current Training Calendar
www.wcl.american.edu/go/lab -
Web, Application & Database Development
Email webmaster@wcl.american.edu
