Student and Parent FAQ
Mail delivery times, mail forwarding, and other frequently asked questions.
Contact Us
Mon to Fri: 8 - 12:30 and 1:30 - 5 p.m.;
Sat (Fall/Spring): 10 a.m. - 2 p.m.;
Sat (Summer): Closed;
Sun: Closed;
Locker access for student packages (with AU ID card):
7 a.m. - 7 p.m. (8 p.m. in summer), 7 days a week
Letts Hall Lower Level, Room LL1 on a map
Mail Services 4400 Massachusetts Avenue NW Washington, DC 20016 United States
Campus Zip Codes
Each campus office has a four digit zip code to be added to the normal zip code, and should be used where possible
The UPS Store
The UPS Store on campus is located in the Bender tunnel, and provides a variety of packing and shipping options