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Office of Student Success

Welcome to the Office of Student Success at American University, where we help students, staff, and faculty access on-campus resources to support students’ needs and goals.

We understand that trying to figure out where to go for assistance at a university can be overwhelming. The Office of Student Success supports student thriving by helping every student take full advantage of AU’s extensive academic resources and individualized services.

As part of the Division for Undergraduate Enrollment Management, the Office for Student Success also coordinates the Student Thriving and Retention (STAR) Team of more than 50 campus leaders across academic units, advising, student affairs, financial aid, and more. 

Ways Office of Student Success Can Help

For Students

Student at AU

Campus Navigation Support

Learn where to go, who to talk to, and how to access the extensive support resources that AU offers. 

Schedule Support

Office of Student Success

Student Success Coaching

Meet with a coach who will help you overcome challenges and connect you to holistic resources tailored to your situation.

Schedule Coaching

Student Success Support Circles -        MGC 323

Join us for our monthly Student Success Support Circles, an informal space designed to help all students thrive in their college journey. Connect with peers, learn about campus resources, and get the general support you need to succeed. Topics include navigating campus, utilizing timely resources, sharing feedback with administrators, and meeting key milestones. No RSVP required, just show up like with office hours! Refreshments will be provided.

Student Success Support Circles will be held on the third floor of the Mary Graydon Center, in room 323.

Upcoming Dates:

  • March 6th from 12:00 pm – 1:00 pm
  • April 3rd from 12:00 pm –1:00 pm
  • May 1st from 12:00 pm –1:00 pm

For Faculty and Staff

Contact our office at studentsuccess@american.edu for:

  • Operations Support: Launch, sustain, and enhance student thriving-related initiatives with our help.
  • Data Analytics on Student Success: Share vital data, identify opportunities, make informed decisions, and monitor student success trends across campus.
  • Student Success Presentations and Trainings: Stay up to date on best practices and processes that promote student thriving.
  • Change Management Support: Implement desired changes and proccess improvement requests to achieve goals related to student thriving with our help.