Dear Campus Partners:

Yesterday, the Auxiliary Services and Office of Information Technology teams successfully launched American University’s new integrated campus card management system, Atrium. This cutting-edge, cloud-based system will enable us to better serve our community using their University ID card across our campuses to access a variety of services including printers and copiers, residence hall laundry, building access, and cashless transactions at the University’s on and off campus retail partners.

In migrating to Atrium, we expect immediate user experience improvements for our community including real time meal plan adjustments and easier self-service options for adding Eaglebucks funds to accounts. We also expect increased reliability and security over our legacy system. Over the longer term, the Atrium system will better position us to add other innovative functionality for our community such as mobile ID cards and improved cashless checkout options.

We appreciate everyone’s support throughout this rollout, but we especially want to acknowledge the following individuals who were instrumental in migrating our operations to this new system:

 

Atrium Steering Committee

• Laurie Ambach
• Jessica Connaghan
• Sharjil Hasan
• Laura McAndrew
• Steve Munson
• Bob Penn
• Hannah Pierson-Compeau
• Ann Marie Powell
• Ethan Willing

Auxiliary Services

• Deja Colbert
• Michael LoBasso
• Lien Nguyen
• Loga Ogbara
• Precious A. Smith

University Communications and Marketing

• Kevin Grasty
• Tanya Ilse
• Sadea Ramsay
• Julia Zito

Bender and Washington College of Law Libraries

• Tony Loffredo
• Tim Platt

Campus Store

• Brent Fisher

Facilities Management

• David Lord
• Martin Mendoza
• Josh Turner

Office of Information Technology

• Nahlah AlSiryani
• Keith Britt
• Bill Fleitz
• Isabelle Grey
• Andrew Henning
• Cathy Hubbs
• Jill Ivey
• Glenn Kwak
• Joseph Lim
• Andrew MacDonald
• Hakim Mourad
• Cenk Nair
• Thomas Nguyen
• Jeremy Schatten
• Andy Squires
• Mulugeta Teffra
• Laurie Trayers
• Ben Wall
• Eric Weakland
• Gary Wood

Procurement and Contracts

• Brian Blair
• Lauren Crisafulli-Delio
• Eleni Karistinos

Treasury Operations

• Veronica Holland

University Police

• Doug Pierce

Sincerely,
Tracey and Mike

Tracey Henneman, Assistant Vice President, Application & Data Services, Office of Information Technology

Michael Scher, Assistant Vice President, Campus Auxiliary Services and Airlie, Office of Finance and Treasurer