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E-Mail Services for Faculty, Staff, and Students

All AU faculty, staff, and students are provided an Office 365 email account using an address in the format of username@american.edu. Be sure to monitor what is sent to you at this address, as many important university announcements will be sent here. You can access your e-mail in a variety of ways, which are listed below.

We strongly urge you to take full advantage of the rich features of Office 365, a robust suite of applications that includes email and many other collaboration tools, such as OneDrive and OneNote.

E-Mail Options

  • Installing Microsoft Office on your computer, which includes Microsoft Outlook.
  • Accessing your e-mail through the web at mail.american.edu.
  • Accessing your e-mail through a mobile device using Outlook Mobile, see Apple or Android instructions.
  • Using an IMAP client. You can search our online Knowledge Base to locate the necessary instructions.