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Contact the OUR

The Office of the University Registrar provides service to the university community. Please use the information below to identify the appropriate contact. By contacting the OUR based on specific needs, the OUR personnel can respond to inquiries and provide assistance as quickly as possible.

AU Central provides on-campus immediate assistance for students requesting the services of the Office of the University Registrar, Financial Aid, and Student Accounts. AU Central is located in Asbury 201, and is open Monday, Tuesday, Thursday, and Friday from 9 AM - 5 PM, and on Wednesday from 10 AM - 5 PM. Please note the office is closed weekdays from 12 PM - 1 PM. Contact AU Central by email at aucentral@american.edu or by phone at 202-885-8000.

Note: Please write to only one of the following emails per request.
OUR Email Directory Services
registrar@american.edu General inquiries, student assistance
classroom_scheduling@american.edu Classroom scheduling, course section creation and changes
degreeaudit@american.edu Degree audit set-up
graduation_services@american.edu Graduation, degree clearance, diplomas
ITS_services@american.edu Input on Teaching from Students (ITS)
OUR_reports_security@american.edu Security access requests, operational reports, registrar website updates
record_services@american.edu Grading, incompletes, study abroad, tools of research
registration_services@american.edu Current term registrations, cohorts, degree/enrollment verification inquiries, withdrawals/separation, preregistration emails
reg_online@american.edu Online program support
transcript_services@american.edu Transcript requests
transferarticulation@american.edu Transfer credit articulation

OUR Personnel Directory

View the directory